Customer stories

Real customers, real storage stories

How people across London and beyond have used JamStorage: what was going on in their lives, how we helped, and what they said afterwards.

JamStorage team member handing a JamStorage box to a customer Renovation storage · Hemel HempsteadStoring a 4-bed house for 6 months while renovating a new homeCharlotte and Neil’s new house wasn’t liveable yet, so we stored everything until the main works were done.Read their story →
Customer feedback

What our customers say

Jam Storage team member loading boxes into a wooden storage container

Belated review, but I wanted to acknowledge the professional help I received from JamVans with moving out, storage, and delivery earlier this year. Special thanks to Micheal W and Louise. They were very professional from the start, made me feel well taken care of, and answered all the questions I had. On the moving day, only one lift was working in the building and they worked tirelessly to collect all the items from the 15th floor. They also helped with disassembling the standing desks which seems little but it saved me a lot of time. I hope to meet them again when I move out (again) later this month. On that note, I would also like to thank Jake Arrowsmith-Watts for his help over the phone, patiently answering all my questions, and for his kindness throughout. All in all, 5 stars and i will be using their service again soon.

Smiling woman using a tablet while sitting on a sofa at home

Excellent customer service. Very professional, helpful and punctual.

Enrique Fajer

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Cardboard box being sealed with packing tape

A professional, friendly and incredibly well-organised team who made our move completely stress-free. We also used their storage service, which was brilliant, they collected everything from our door and delivered it all back when we needed it, so there was no hassle or need to organise access.

Their attention to detail and care with our belongings was spot on, and nothing was ever too much trouble. I wouldn’t hesitate to recommend JamVans, they really do go above and beyond!

Jam Storage team member checking a tablet in the storage warehouse

I recently booked Jamvans to help remove my items and put them into a storage as I had an urgent move while my next home is not yet secured. The team at Jamvans has been very responsive and it was very easy to go through the booking process. The crew that arrived to take my items was also very nice to deal with and they were careful with my possessions. Overall I have had a good experience with Jamvans. Will update after I receive my items back in a few weeks!

Two Jam Storage team members standing beside the Jam Storage van

Jake was so brilliant at sorting out my last minute storage request. Together with Aaron and Robbie they have redirected their route and arranged for collection of my items within just a few hours from my request which absolutely saved my day! Don’t know what I would’ve done without them. They did all that while also providing excellent communication throughout, being professional and super friendly! Thank you thank you thank you!!! 100 stars!

Aidana Jakanova

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Jam Storage team member showing a customer details on a tablet

Michael Fox and Jerome were very polite, helpful and professional. Exceptional service and would highly recommend!

Nikos Argalias

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Jam Storage team member loading boxes into a wooden storage container

Excellent service from JamVans! The delivery team was punctual, professional, and handled everything with great care. Made the whole process smooth and stress-free. Highly recommend!

Smiling woman using a tablet while sitting on a sofa at home

I had a couple of furniture stored while works done at home, the process was simple and fast. Service was good and my stuff arrived back in the same condition. The movers were polite and helpful. Will use again, thanks.

Cardboard box being sealed with packing tape

JamVans service has been excellent, from the first inquiry to delivering our contents from London to Belgium. Although the wait to deliver was a little longer than expected, this was not a problem. Nikki kept in touch as things progressed. All the items were packaged with care, the crew involved in handling the contents in the UK were great, really friendly and efficient. The crew at the other end were excellent. Special thanks to Micheal and Chris in Belgium that did the unpacking with such good humour, nothing was too much trouble. Will use again.

Manjit Ahluwalia

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Jam Storage team member checking a tablet in the storage warehouse

James and Logan were the best! Big thanks to the boys for figuring out how to get my awkwardly shaped chair in the house! Quick and friendly, would use again!

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