Customer story · Between homes

Storing a 2-bed cottage for 6 months between a move from Chiswick to Hampstead Heath

Alban, 28, runs her own small business. The dates on her two rentals didn’t line up, leaving six months between moving out of her cottage in Chiswick and moving into her new home in Hampstead Heath. We stored her furniture and belongings while she stayed with her friend Jordan, then delivered everything to her new home in one go.

The living room and staircase of Alban’s two-bedroom cottage in Chiswick

Alban’s two-bedroom cottage in Chiswick

In short

Alban, 28, runs her own small business. In February 2021 she moved out of her two-bedroom cottage with a garden in Chiswick. Her next rental, in Hampstead Heath, wasn’t free for another six months. She booked with us by phone, collected boxes from our depot and packed everything herself. We collected all 96 items in one go, stored them in a 70 sq ft unit for six months while she stayed with her friend Jordan, then delivered it all to Hampstead Heath in one go.

CustomerAlban, 28, small business owner
MovedChiswick to Hampstead Heath
SituationBetween homes
Stored96 items, 70 sq ft
How long6 months
ServiceBoxes, collection, storage and delivery

The situation

Six months between two rentals

Alban is 28 and runs her own small business. She was renting a 750 sq ft two-bedroom cottage with a garden in Chiswick. She’d found her next home in Hampstead Heath, but the dates on the two rentals didn’t line up. When she moved out in February 2021, the new place wasn’t free for another six months.

Her friend Jordan had room for her, but not for the contents of a cottage. She needed somewhere safe for her furniture and most of her belongings for six months, and a way to get it all to Hampstead Heath when the time came.

In pictures

Alban and her cottage

Alban, a JamStorage customer
Alban
The living room of Alban’s cottage, with a brick fireplace and a grey sofa
Her living room, before we stored everything for six months

The options

Why she chose storage with collection

A six-month gap between homes leaves a few choices.

Keep paying for the old place

Six months of rent on a cottage she wasn’t living in, just to keep her furniture somewhere.

Rent a self storage unit

Hire a van, load a cottage’s worth of furniture, drive it to a unit, then do it all again six months later across London.

JamStorage

One team to collect everything from Chiswick, store it for six months and deliver it all to Hampstead Heath.

How it worked

From Chiswick to storage, and on to Hampstead Heath

  1. 01

    Booked by phone

    She called our team, gave us her dates and booked collection and storage.

  2. 02

    Boxes from our depot

    Her family lives near one of our depots, so she picked up her boxes in person and packed everything herself.

  3. 03

    Collected in one go

    In February 2021 we collected all her furniture and most of her belongings, 96 items in all, from the cottage in a single trip.

  4. 04

    Six months in storage

    She kept just her essentials with her while she stayed with her friend Jordan.

  5. 05

    Delivered in one go

    When her new home was ready in August 2021, we delivered everything to Hampstead Heath in a single trip.

Alban collecting flat-packed boxes from a member of the JamStorage team at our depot
Alban collecting her boxes from our depot

Packing her own way

Alban picked up her boxes and packed it all herself

Alban’s family lives near one of our depots, so rather than have boxes delivered, she called in and collected them in person. She then packed the whole cottage herself, at her own pace, before collection day.

On the day, our crew wrapped and loaded her furniture and boxes in one trip. Anything she needed for the next six months stayed in her bags for Jordan’s.

Order boxes from our Box Shop →

★★★★★

“A* Service from JamStorage. I had not come across the storage service where the storage company actually come and collect before, this made my life so much easier. The price was really competitive and the service was swift. I only had a small collection which took just under and hour and it was roughly the same for the delivery back. I went into storage for 6 months, initially booking with Matt who was very helpful. Sorry but I do not remember the name of the guys who collected by Ben and Josh were equally as great when I received all of my items back from storage today, in the exact condition I left them in.”

Alban · 5 stars on Trustpilot, August 2021

The result

Everything waiting, then one delivery to her new home

Alban didn’t have to move her things twice or find room for a cottage’s worth of furniture at a friend’s. Her furniture waited in storage while she stayed with Jordan, and arrived at her new home in Hampstead Heath all at once.

6 monthsin storage between her two homes
96 itemsfrom a 750 sq ft cottage, in a 70 sq ft unit
1 deliveryeverything to Hampstead Heath at once

Our advice

What we recommend if you’re moving between homes

A few things that make collection day, and your time in storage, much easier.

Be packed before we arrive

Have everything packed and ready before collection day. Leave out one or two boxes for the things you need that night, then pack those first thing in the morning.

Don’t move on a tenancy start or end date

You can’t always be sure what time you’ll get the keys. Avoid moving your things into storage on the day a tenancy ends or starts, and give yourself a day either side.

Use proper boxes, not bags

Proper packing materials make life much easier. Sturdy boxes stack neatly, so we can fill your unit right to the top and make the most of its full height. Bags tend to collapse under weight.

Not sure how much space you’ll need? Use our space calculator →

Is this you?

Moving dates don’t line up?

If there’s a gap between leaving one home and moving into the next, we’ll collect your things, store them for as long as you need and deliver them to your new address.

Book as soon as you know your dates

Tell us your move-out date and we’ll collect the day you leave.

Pay week by week

After the 4-week minimum you pay weekly, so if your new home is delayed, your things simply stay in storage.

Delivered to your new address

We deliver to wherever you’re moving, all in one go or a few things at a time.

Storage between homes: questions

Can you store my things between two rentals?

Yes. We collect from your old home on the day you move out, store everything at our depot and deliver it to your new home when it’s ready.

How long can I store for between moves?

The minimum is 4 weeks and there’s no maximum. After the first 4 weeks you pay week by week, so a delayed move-in date isn’t a problem.

How much storage space does a 2-bed cottage need?

It depends on what you keep with you. Alban’s 750 sq ft two-bedroom cottage fitted into a 70 sq ft unit: 96 items, including all her furniture. Our space calculator gives you a figure for your own home.

Can you deliver to a different address from where you collected?

Yes. Alban’s things were collected in Chiswick and delivered to Hampstead Heath. We can deliver anywhere in London, the M25 and surrounding areas at our standard prices.

Can I pack everything myself?

Yes. Order boxes and packing materials from our Box Shop and pack at your own pace before collection day.

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